Positive Partner

Our extensive experience in the industry and well-designed process has helped many large Australian companies flourish already.Partnering with Positive Life ensures that Australian companies have the best chance to thrive. We've found a way to compete with overseas costs without compromising on quality! By allowing our employees to work from home we reduce our overheads, and we pass the savings onto you- our clients!

Why choose us?

Save costs

Remote working employees have very low overheads, and are one of the best ROIs you can make!

Environmentally smart

Remote working employees reduce the carbon footprint and help fight against climate change (it’s real).

Help end discrimination

Be a part of a movement that directly addresses discrimination! We give all Australians an equal opportunity to create meaningful careers and contribute to a positive life!

Economical for business

By having fewer overheads, our fees are lower, so our clients spend less on every call.

Quality leads

All our sales and lead generation services are guaranteed in terms of quality. Never pay for a bad lead or a poor quality sale again.

Australian owned and operated

Studies also show that customers are more satisfied with service from an Australian customer service, or sales rep, than from overseas ones.

Our Services

We partner with clients to design cost-effective, high-performance customer acquisition, or customer service strategies tailored to their needs. Our database of over 8 million verified contacts is rigorously maintained and constantly segmented into precision-curated lists, in full compliance with ACMA standards. Our data helps us provide sales-ready leads who are likely to be interested in your business, and primed to engage in conversation. But what we pride ourselves most on is our ability to provide a quality customer experience at every touchpoint — our clients never pay for a bad lead or poor quality sale — and this is our guarantee to help create a long and happy customer lifecycle and long-term sustainable growth.

 

Customer Service

We look after any inbound calls your company may need.

Inbound Sales

We are result-orientated to help achieve customer sales

Lead Generation

We help generate new leads and build databases for you.

Warm Outbound Sales

We can make the call back to customers to see through the resolution.

Cold Outbound Sales

We can make the tough cold calls and help close those sales for you.

Appointment Setting

We can manage appointments to help build future sales.

Our Service Guarantee

Choosing an Australian owned and operated contact centre like Positive Life guarantees every call is free of any risks associated with offshore call centres. Offshore call centres are not only difficult for customers to deal with, but have a high risk of data theft, as there are no Australian telemarketing laws covering them.

Every call at Positive Life is recorded and checked by our Quality Control team, ensuring they are up to the ACMA standards giving our clients peace of mind for every call.

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